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 Member Programs and Retention    
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Member Programs and Retention

3 Amazingly Simple Methods for Member Retention at Your Health Club   by Curtis Mock



Retention First, Sales Will Follow   by Robert MacPhee

How to Improv(e) Your Member Service   by Molly Cox                   

Increasing Membership & Revenues with Children's Entertainment & Edutainment   by Randy White

Customer Service Excellence: PRIORITY ONE!   by Mike Campetelle

Knowing Your Customers   by Dr. Gerry Faust

Ten Ways to Retain Quality Employees   Tom Perkins

How to Hire and Evaluate Yoga Instructors   Beth Shaw



















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Health Club Members


Member Programs and Retention Contributing Authors

Robert MacPhee Robert MacPhee Molly Cox Molly Cox
Randy White Randy White Mike Campetelle Mike Campetelle
Gerry Faust Gerry Faust Curtis Mock Curtis Mock
Tom Perkins Tom Perkins Beth Shaw Beth Shaw

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